Becoming a Person-Centered Organization

Bios began its Person-Centered Organization journey in 2005 when we aligned with the work of the International Learning Community for Person-Centered Practices (TLCPCP).

Through positive rituals training from the University of Oklahoma Center for Learning and Leadership, we were introduced to some of the principles of Person-Centered Thinking. Soon, our Bios leaders were on the journey of becoming Person-Centered Thinking trainers.

Understanding the Journey

Bios supports nearly 1,100 people in two states. Through our own journey to become a Person-Centered Organization, we have learned how to mentor other organizations in improving their operations and beginning their own Person-Centered Organization journeys.

Helen Sanderson, from Helen Sanderson Associates, describes Person-Centered Organizations as having people at their heart, both the people they support and their employees. She describes a Person-Centered Organization as one that reflects the following eight characteristics as a way to understand the Person-Centered Organization journey:


It is in the organizational DNA of the Person-Centered Organization to use person centered practices to deliver its mission and values.


The organization’s leadership is visionary and leaders ensure actions. There are shared values and beliefs.


The organization supports people in achieving the outcomes people want in their day-to-day life and future.


There is a community focus, both in helping the people supported become valuable members of the community and in being a positive community contributor.


Employees are valued and empowered.


There is a culture of individual and organizational learning. The organization is a learning organization, continuously learning and improving. Creativity, action learning and innovation enterprise are expected.


Working together, beginning with the person supported, the organization is built through the partnership with its stakeholders.


Person-centered practices are embedded throughout the organization. Person-centered practices are “simply the way things get done.”

To become a Person-Centered Organization, contact:
Lori Hauge Chief Culture Officer
Certified PCT© Mentor Trainer

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